What is My Aged Care and how does it work?
If you’re starting aged care, this is where it begins
In Australia, everything goes through:
👉 My Aged Care
But most people find it:
Confusing
Slow
Hard to navigate
What My Aged Care actually does
It’s the entry point for:
Government-funded services
Assessments
Care approvals
How the process works
Step 1: Register
You (or your parent) create a record
Step 2: Assessment
An assessor evaluates:
Health
Mobility
Living situation
Support needs
Step 3: Approval
You’re approved for:
Specific care levels
Specific services
Step 4: Waiting
This is where delays happen.
Especially for:
👉 Home Care Packages
Step 5: Receiving care
Once allocated, services begin
Why people struggle with this system
Because:
It’s not fast
It’s not simple
It doesn’t adapt quickly to urgent changes
The gap most people face
Between:
👉 “approved”
and
👉 “actually receiving support”
What matters most
Understanding:
Where you are in the process
What happens next
Whether you can afford to wait
Not sure where you sit in the system?
Attera helps you:
Understand your stage
See what’s coming next
Make better decisions sooner
